Corporate Insight Blog
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Written by Nick Foster
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Monday, 06 May 2013 09:06 |
 OppenheimerFunds recently announced a new rebranding effort for its retail sites and as of May 1 its Investor and Advisor sites now feature a new visual design. Overall, the new look is very clean, giving off a modern impression. The new charcoal background is accented by bright green highlights and a new logo design featuring sharper lettering and added color. The new branding does not affect the layout or navigation and no new online content was introduced. However, the rebrand definitely breathes new visual life into Oppenheimer’s websites and overall online presence.
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Written by Marina Stein
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Thursday, 02 May 2013 10:38 |
 As we posted last week, Bank of America recently introduced an innovative new ATM that allows tellers to assist customers with ATM transactions via real-time video. Bank of America isn’t the only firm that is working to redesign and enhance the ATM customer experience. Chase, Citibank, PNC Bank and Wells Fargo have also introduced a number of advanced ATM features. The most common feature among the banks is the ability for the ATM to dispense smaller denomination bills ($1 and $5 in addition to $20 and $100 bills).
Let’s take a look at some of the ATM innovations released across the banking industry:
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Written by Lauren Roncevic
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Wednesday, 01 May 2013 15:42 |
 Telematics technology has been a hot topic in the auto insurance industry for some time now. Over the past month, a number of Property & Casualty Insurance Monitor firms have rolled out new telematics initiatives for their auto policyholders.
What are Telematics Systems?
Telematics systems consist of a small device plugged into a vehicle’s on-board diagnostics port. Conveniently located beneath the steering wheel, the device monitors an individual’s driving behaviors, such as mileage, acceleration, breaking, distance, etc. The program offers participants the opportunity to potentially save on their auto premiums by demonstrating safe driving habits. Firms will then use the collected real-time data to analyze driving patterns and risks.
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Written by Chase Marshall
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Wednesday, 01 May 2013 10:22 |
 We recently attended the Auto Insurance Report National Conference [AIR] hosted by Risk Information. The conference’s underlying theme was that advances in data collection will provide benefits to consumers and challenges for insurers. Sources of data will come from many new directions ranging from government agencies at the state, county and local levels to data collected from cars via telematics. This additional insight will be essential for carriers as they work to figure out how to stay on top of emerging demographic trends, including the growing role women in the purchasing decision. Ultimately, all of this information presents an opportunity for insurers to gain a better understanding of customer needs and to better serve their clients.
Here are our three key takeaways from the conference:
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Written by Alan Maginn
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Tuesday, 30 April 2013 15:47 |
 Since the launch of our User Research Services last year, Corporate Insight has conducted a series of usability studies focusing on various segments of the financial services industry. We are excited to announce that the next study in our User Insights series is due out in early-June and will address the usability of banking websites and iPad apps, with a strong focus on transaction interfaces.
Below, is our most recent usability study (released last fall) titled User Insights: iPhone Brokerage Apps. In this study, Corporate Insight's User Research team conducted small-scale usability tests on iPhone apps offered by Charles Schwab, E*TRADE, Fidelity, and Merrill Lynch focusing on design and core features like trade order entry and stock quotes.
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Written by Marina Stein
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Monday, 29 April 2013 15:22 |
 It has been two weeks since the tragic events at the Boston Marathon. In that time, several financial institutions have taken to their websites to address the situation and offer their condolensces and support for the city of Boston. Below, we take a look at some of the different types of messaging our coverage firms posted online in the wake of this unfortunate incident:
Images, Notices and Contact Information
Citibank, Fidelity and MFS all posted images and/or notices online offering their condolences. AXA Equitable, Citizens Bank and TD Bank provided contact information to those affected by the attack at the Boston Marathon.
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