Corporate Insight Blog
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Written by Daniel Gualtieri
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Wednesday, 27 March 2013 10:30 |
 Consumer remote deposit capture (RDC) technology was somewhat scarce in 2011. Although, very few firms offered RDC, consumer demand was there. Between Q1 2012 and Q1 2013, a majority of firms in the Mobile Monitor coverage group adopted the technology and began offering RDC capabilities to customers.
Our Mobile Trend of the Month for March examines the rise of remote deposit capture technology. Click through the interactive infographic below to learn more about the popularity, deposit volume and costs associated with remote deposit capture:
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Written by Nick Foster
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Wednesday, 27 March 2013 10:02 |
 Last week, PIMCO launched a redesigned Advisor site, featuring a new homepage, reorganized content and a bold new look. A complete recap of the changes and new features can be found in the latest Advisor Monitor Update (Login Required, Must Be Advisor Monitor Subscriber). Here, we will take a look at the most significant additions and enhancements to the site.
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Written by Alex Filiaci
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Monday, 25 March 2013 10:43 |
 Vanguard introduced Life Ticker, a microsite that allows users to link to their Facebook profiles and create a ticker indicating items they’d like more or less of in their lives. Once connected to a Facebook profile, the site automatically imports photographs alongside stock photos in a gallery. Users can then provide a phrase to describe each photo and click up or down arrows to indicate whether the item is something they want to increase or decrease.
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Written by Alisson Andrade
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Thursday, 21 March 2013 11:46 |
 This article originally appeared in the ABA Banking Journal.
In a recent Small Business Card Monitor (SBCM) research report, we examined the mobile capabilities leading firms offer small business cardholders with a focus on native apps for smartphones and tablets as well as mobile-supported websites. We were happy to see that 88% of firms we cover give small business cardholders the opportunity to manage their accounts while on the go.
When it came to these mobile platforms, we noticed that some firms in our universe excel in providing key account services, such as lengthy transaction histories and flexible payment capabilities. As for tablet apps, we noticed a majority of the firms extend the same services available on a smartphone. By contrast, American Express stood out with its more enhanced account capabilities on its tablet apps.
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Written by Erica Bensoussan
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Thursday, 21 March 2013 11:37 |
 This article originally appeared in the Spring 2013 Issue of Consulting Insights. To learn more about our Bank Website Audit services, click here or contact Erica Bensousson at 212-832-2002 x-112 or
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One of the many services Corporate Insight provides to clients is the Bank Website Audit. First introduced in 2005, the Audit allows us to benchmark a client’s website against the overall online banking industry, revealing their relative strengths and weaknesses, identifying best practices and providing actionable recommendations to help the client improve their site.
The Audit rates bank websites on over 250 attributes across seven categories, using our latest survey data to weight criteria by their importance to actual users. As such, our Audits will change over time as client needs and expectations evolve.
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Written by Dan Wiegand
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Tuesday, 19 March 2013 14:30 |
 The following is an excerpt from our most recent Mobile Monitor report titled Account Information: Key Data at Clients’ Fingertips. Mobile Monitor subscribers can access the full report by logging in to the CI Client site, scrolling over the Mobile tab and clicking Reports.
Overall, Merrill Lynch offers a strong mobile account information experience, although there are noticeable differences between iPhone, Android and iPad apps as well as the new mobile site (although there are fewer discrepancies between Merrill Edge and Merrill Lynch Wealth Management apps). Some apps offer account value and allocation charts, or customizable displays that can include account information modules. Balance information includes most key data, although no day change is provided and the firm does not differentiate between different types of funds availability. All apps offer a deep, filterable transaction history as well.
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