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Written by Daniel Gualtieri
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Tuesday, 25 October 2011 13:47 |
 Every Tuesday, Corporate Insight will release recommendations to help financial services firms improve a key aspect of the online user experience. Recommendations come from our Monitor Services, which cover the banking, brokerage, credit card, asset management and insurance industries.
Keeping an account secure used to mean shredding papers or storing sensitive documents in a safe place. Today, new security measures must be taken as more clients take advantage of the convenience of paperless statements and mobile account apps. This week, our Mobile Monitor team passes along a few fundamental mobile security tips for clients:
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Make sure mobile applications are downloaded from a trusted source – There are plenty of financial apps available within the Apple App store or the Android Market. Follow links from firm websites to their exclusive app(s) to prevent downloading a malicious app. Another good practice is to thoroughly go through search results and app descriptions to ensure that you are downloading the firm’s officially licensed app.
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Set up text alerts that confirm transactions – Enrolling in text alerts is a great way to ensure that you are the one initiating transactions and allows you to monitor your account on the go.
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Set a password or pin to access mobile devices – New Android phones and iPhones have the ability to setup a pin or password to unlock the device. If you do a significant amount of banking on your mobile device, it’s a good idea to limit access to your mobile device.
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