While all of Corporate Insight’s Monitors are similar in structure, they differ in their coverage of our areas of specialized expertise. Both individually and collectively, they provide fresh information, analysis and perspective that are actionable—and not available anywhere else.
Broker Monitor is our original Monitor and debuted in 1996. It covers the offline customer experience at the major full-service, self-directed and discount brokerage firms.
e-Monitor covers the online customer experience at the same brokerage firms as Broker Monitor.
Mutual Fund Monitor evaluates the Websites of leading mutual fund managers in the wholesale and direct distribution channels from the investor’s perspective.
Mutual Fund Monitor–Advisor evaluates the Websites for investment professionals offered by leading mutual fund managers.
Bank Monitor analyzes the Websites, call centers and marketing materials of a mix of top national, regional and online-only banks.
Credit CardMonitor examines the Websites and product portfolios of the biggest credit card issuers. In addition to a capabilities matrix, subscription includes a product matrix comparing each card product at each issuer.
Small Business Card Monitor assesses credit cards for small businesses issued by a subset of the issuers covered in Credit CardMonitor.
Annuity Monitor analyzes key external interfaces for the biggest providers of annuity products: the Websites for customers and financial professionals; call centers; and marketing materials for customers and financial professionals.
For further information on our Monitor services, please contact Bob Burlin, Director, Business Development, at 212-832-2002, ext. 115 or rburlin@corporateinsight.com. You can also use our online contact form
