The Monitor Awards are Corporate Insight’s annual reports recognizing financial services firms for excellence in the online and offline experience they offer prospects, clients and advisors. The awards are presented to firms across the financial services industry encompassing annuities, asset management, banking, brokerage, credit cards, and insurance. This year also marks the inaugural Monitor Awards reports for a few of our newer insurance research services – Life Insurance Monitor and Property & Casualty Insurance Monitor.

Monitor Awards Methodology
Using our proprietary Website Audit benchmarking software, each Monitor team reviews and grades the key online features offered by the firms in their coverage group. Our experienced analysts use these results and relevant industry trends to recognize the leaders and innovators across the industry. Firms are awarded Gold, Silver and Bronze Monitors for a variety of categories that are essential to the user experience.

Monitor Award categories vary by industry. A few examples include:

What sets our awards apart is our unmatched expertise on the intersection of technology and financial services. Corporate Insight has been tracking developments across the industry for over twenty years with a singular focus on the technology that has shaped the financial lives of customers, advisors and prospective investors. Unlike other firms who must rely on third-party data, Corporate Insight holds actual funded accounts at all leading financial institutions. This allows us to deliver our research from a first-hand, unbiased perspective and puts our Monitor Awards in a class all their own.

2012 Gold Monitor Award Winners

Without further ado, here is an overview of the financial services firms that received Gold Monitor Awards across our participating Monitor services in 2012:

2012 Gold Monitor Award Winners Slide Decks

For a more detailed look at the firms that received gold this year and the best practices that earned them top billing, please check out our Gold Monitor Award Winners Series slide decks:

• Advisor
• Annuity
• Bank
• Brokerage (E-Monitor)
• Credit Cards
• Life Insurance
• Mutual Funds
• Property & Casualty Insurance

2012 Monitor Awards Press Archive

• Official 2012 Monitor Awards Press Release
• Insurance Networking News: Top Online Offerings: P&C Insurers Edition
• Insurance Networking News: Top Online Offerings: Life Insurers Edition
• Insurance Networking News: P&C, Life Insurers Awarded for Online Content, Functionality
• Fund Industry Intelligence: Revamps Rampant Among Top Fund Websites (subscription required)
• American Banker: Best In Online Banking Slideshow