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Credit card fees are a significant factor for consumers distinguishing among various card options. Credit card terms and conditions and fee schedules state how much a client will be charged for various card transactions and infractions, which can impact the true cost of card usage to new applicants. In this edition of Credit Card Monitor Report, we investigate the main credit card fees currently charged by each Credit Card Monitor firm and how they compare to those of last year at this time.
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Small business card holders should be able to view a clear snapshot of their account status from the private site homepage, including their balance and card payment information. In this edition of Small Business Card Monitor’s Featured Topic, we analyze the information provided by our eight SBCM firms on the private site homepages.
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Online credit card product pages are an important section within the public site as they help market card products and provide detailed card information and promotional offers to prospective clients. In this edition of Credit Card Monitor Report, we investigate credit card product pages and examine the information they provide and the layout credit card firms use to relay details to potential new card holders.
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The usability of any bank’s private site is based on more than just the tools and information it provides, it also depends on the ease with which they can find these tools and account maintenance features. In this Bank Monitor Report, we investigate the navigation of each bank’s online account management site, looking at the main navigation design, page layouts, quicklinks and information architecture.
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Welcome to our annual Bank Monitor Awards, where we recognize the best site features across the firms we track. In this report, we evaluate key areas of our firms’ websites, including resources and tools offered for public visitors as well as those available behind the login. We awarded a Corporate Insight “Monitor” (in Gold, Silver or Bronze) to the firms that ranked best in our examination.
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Welcome to our annual Credit Card Monitor Awards, where we recognize the best site features across the firms we track. In this report, we evaluate key areas of our firms’ websites, including resources and tools offered for public visitors as well as those available behind the login. We awarded a Corporate Insight “Monitor” (in Gold, Silver or Bronze) to the firms that ranked best in our examination.
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