Welcome to our annual Credit Card Monitor Awards, where we recognize the best site features across the firms we track. In this report, we evaluate key areas of our firms’ websites, including resources and tools offered for public visitors as well as those available behind the login. We awarded a Corporate Insight “Monitor” (in Gold, Silver or Bronze) to the firms that ranked best in our examination.
|
|
Read more...
|
Welcome to our annual Bank Monitor Awards, where we recognize the best site features across the firms we track. In this report, we evaluate key areas of our firms’ websites, including resources and tools offered for public visitors as well as those available behind the login. We awarded a Corporate Insight “Monitor” (in Gold, Silver or Bronze) to the firms that ranked best in our examination.
|
|
Read more...
|
This annual SBCM Report provides a summary of our coverage firms’ products and online services. Additionally, the report mentions forums or sitelets tailored to business owners, offering educational material or a discussion platform that can help them with various scenarios when it comes to running a business. The report provides a table listing all the business cards for each firm, including annual fees and rewards information. For account services, this report mentions services tailored to business card holders that allow them to monitor their account spending via expense reports and manage their employee accounts. The report also mentions if the firm offers standardized account services, such as a transaction history and statement archive.
|
|
Read more...
|
Online applications strive to create a simple yet comprehensive process for converting prospects into card holders. In this Credit Card Monitor Report, we looked at each coverage firm’s online credit card application, looking not only on the design element of the application but also at the help features accessible throughout the application. The best firms offer a streamlined application that adjusts itself as users input data, and allows users to select optional card features directly within the application. As we explored each issuer’s online application, we focused on the following issues:
-
Are multiple pathways available for prospects to access card applications?
-
What product details are included within the application?
-
What card account options can be selected within the application?
|
|
Read more...
|
Online check images are a standard feature across the banking industry, with most firms promoting them as the preferred way for clients to view their cashed checks. In this Bank Monitor Report, we looked at what options clients have in manipulating, modifying and customizing their check images as well as what the length of time images would remain available, while also looking at how checks are presented within Recent Transaction or Activity sections. As we investigated each firm’s online check services, we focused on the following issues:
-
How do clients access online check images?
-
What is the length of each bank’s check image archive?
-
Can customers view both the front and back of checks?
|
|
Read more...
|
The Small Business Card Monitor Report for December 2012 examines business card product pages of our eight SBCM firms. The report specifically focuses on the type of information the product page contains, such as about card fees, benefits and rewards. Additionally, the report analyzes how the information is presented, such as if the information is organized in a table. The best product pages provide detailed information about the business card in a user-friendly layout, which is consistent throughout all the business card products. Our findings for this report showed that most of the SBCM firms offer basic card information on the product pages, with only half of the firms using a user-friendly layout.
|
|
Read more...
|
|
|
|
|
<< Start < Prev 1 2 3 4 5 6 7 8 9 10 Next > End >>
|
|
Page 3 of 31 |
