Over the last few years, banking rewards have greatly changed, with some firms adding rewards checking accounts or debit cards, while others have cut back or completely removed all such related programs. In this edition of Bank Monitor Report, we investigate which firms offer rewards programs to checking account users, and we examine the earnings, redemption rates and annual fees associated with those rewards options.
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With the continuing increase of gas prices, surprisingly few firms offer driving-specific cards. These cards offer users the ability to earn extra rewards on a common, albeit costly, monthly charge. In this Credit Card Monitor Report, we look at which firms offer gas- and automotive-based card products, examining their rewards earnings and redemption options.
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Alert Centers are a valuable feature within online banking, allowing clients to monitor their account activity and security remotely, without the need to constantly log in to their online banking account. In this edition of Bank Monitor Report, we investigate the capabilities of each firm’s Alert Center in order to assess the ease with which clients can set up and maintain alerts, as well as the actual alert options provided and customization abilities.
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These days, it is very easy for small business owners to access their company’s card statements online. In fact, all of our eight covered Small Business Card Monitor firms offer a statements section on the private site that contains monthly statements, and in some cases, statement inserts. Business card holders can also take advantage of other statement-related services, which vary by firm, such as requesting statement copies and changing statement delivery options. In this SBCM Featured Topic, we look into the types of online statement services offered by the eight firms.
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Small business owners face various challenges when it comes to managing a company, including how to attract new customers. Fortunately, there are online resource centers, social media sites and forums that can assist business owners with these situations, offering advice, ideas or points of reference from experts or peers. In this edition of Small Business Card Monitor’s Featured Topic, we examine these very resources to see how well they assist small business owners with the challenge of bringing in new business.
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Firms that provide dispute tools online allow card holders to submit inquires about transactions without having to contact customer service by telephone. In this Credit Card Monitor Report, we looked into private site online dispute tools, examining the process it takes to address a problem with a transaction, as well as what help features are provided in assisting clients through the dispute process.
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