As students head off to college for the first time, many begin to gain financial independence, opening deposit accounts and learning to manage money on their own. In this Bank Monitor report, we look at the products offered to students, specifically student-oriented deposit accounts, as well as at the dedicated student centers and sections providing college-bound students with various information, resources and tools.
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Over the last few months, many credit card firms have increased their promotion of cash back cards and cash back rewards programs. Cash back cards provide a straightforward way to earn rewards, allowing card members to redeem for checks or statement credit. In this edition of Credit Card Monitor Report, we investigate the various Cash Back Rewards programs and accompanying cash back credit cards, comparing the programs and cards across all firms as well as to the programs and cards offered at the time of our last report on this topic in 2009.
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The usability of any credit card private site is based on more than just the tools and information it provides. It also depends on the navigational layout and information architecture. In this edition of Credit Card Monitor Report, we investigate the navigation of each issuer’s card management site, looking at the main navigation design, page layouts and quicklinks.
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Nearly all checking accounts carry at least some fees, with even fee-averse accounts from Internet banks charging users for services like Wire Transfers. In this Bank Monitor report, we break down the current fees associated with base-level checking accounts at 16 banks, including maintenance fees, reprint fees and other charges associated with having an open account.
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A part of every demand deposit account, debit cards have been making headlines recently based on changes to fees, regulations and options at a number of big name banks. In this Bank Monitor report, we investigate the current crop of debit cards available from major banks, including co-branded cards, along with looking at what debit card maintenance and ATM preference options are being facilitated online.
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Next to English, the most commonly spoken primary language in America is Spanish. In this report, we look at the various Spanish-language capabilities and options provided by major card issuers. Our investigation includes both public and private resources that card issuers use to help attract Spanish-speaking clients and help them manage their accounts. This is our first look at this topic since the summer of 2008.
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