Card holders may be unaware that their cards come with a number of built-in benefits, often provided by a card’s processing network, that vary from automatic car rental insurance to extended warranty protection. In this Credit Card Monitor Report, we looked at the card benefits available from each card issuer beyond traditional rewards and rates. The best firms provide information about these benefits to users and incorporate details about built-in benefits directly within each card’s main product page. As we explored each issuer’s built-in card benefits, we focused on the following issues:
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Does the firm post information about built-in benefits on the public site?
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Does being a card holder include access to planning, travel and/or concierge services?
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Does the card offer any purchase protection services, such as extended warranty coverage?
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In an era of low rates on savings accounts, Certificates of Deposits are one product option that can help clients maximize the return on their unused cash. In this edition of Bank Monitor Report, we look at the individual CD options offered to prospects online, investigating the features, APYs and details of each. As we examined each bank’s CD offerings, we focused on the following issues and product attributes:
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The type(s) of CDs offered by each bank
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APYs available, noting any variations for the term-length and size of deposit
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How prospects are able to access product details, and what those details include
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This SBCM report takes a look at the account services available to small business cards holders via mobile phones and tablets. We were happy to see that seven of our eight covered SBCM firms give their customers the option to manage their account while on-the-go. We specifically examined the apps for the iPhone, iPad, Android and Android tablet as well as mobile-supported websites. For each of the seven SBCM firm, we analyze the apps available to customers and the mobile-supported websites. The account information and services examined in this report include account details, account activities, payment capabilities and other related account services, such as account alerts. The report also mentions resourceful information available to customers via these devices, including FAQs and the firm’s contact information. Although not a main focus for this report, we do mention if the firm provides consistency among all device platforms.
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Welcome to our annual Credit Card Monitor Awards, where we recognize the best site features across the firms we track. In this report, we evaluate key areas of our firms’ websites, including resources and tools offered for public visitors as well as those available behind the login. We awarded a Corporate Insight “Monitor” (in Gold, Silver or Bronze) to the firms that ranked best in our examination.
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Welcome to our annual Bank Monitor Awards, where we recognize the best site features across the firms we track. In this report, we evaluate key areas of our firms’ websites, including resources and tools offered for public visitors as well as those available behind the login. We awarded a Corporate Insight “Monitor” (in Gold, Silver or Bronze) to the firms that ranked best in our examination.
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This annual SBCM Report provides a summary of our coverage firms’ products and online services. Additionally, the report mentions forums or sitelets tailored to business owners, offering educational material or a discussion platform that can help them with various scenarios when it comes to running a business. The report provides a table listing all the business cards for each firm, including annual fees and rewards information. For account services, this report mentions services tailored to business card holders that allow them to monitor their account spending via expense reports and manage their employee accounts. The report also mentions if the firm offers standardized account services, such as a transaction history and statement archive.
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