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Banking and Cards Research
Digging into the Customer Experience: Banking and Credit Cards
Corporate Insight’s Bank Monitor, Credit Card Monitor and Small Business Card Monitor provide ongoing coverage of the products, websites and overall customer experience offered by the nation’s leading banks and card issuers. Our value-added banking and credit card research digs deeply to evaluate the retail and small business customer experience.
|Business Card Design Tools|
Small business owners often have their company’s name engraved on their business cards, but it’s more helpful for them if they can personalize the card with their company’s logo or with a personal tagline. In this edition of Small Business Card Monitor Report, we review the tools firms offer to help business owners customize their card in a way that well represents their company.
In this Small Business Card Monitor report, we look at two SBCM firms that offer free card design tools that allow business card holders to add an image or business logo. These unique customization tools are easy to use and find on the business card holder’s online account. When reviewing these customization tools, we focused on:
Both firms provide the customization card tools on the Customer Service section of the Online Banking sites, making it easy for clients to find. And, to ease the card customization process, both firms offer a progress meter.